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Ayr & Prestwick Accommodation FAQs

Planning a stay in Ayr or Prestwick? Find answers about our self-catering holiday apartments in Ayr, Links Cottage in Prestwick, booking direct, contractor accommodation, parking, check-in and longer stays. If you can’t find what you need, please get in touch with Lisbeth and I’ll be happy to help.

Booking & your stay

How can I book accommodation in Ayr or Prestwick?

You can check availability and book our Ayr holiday apartments and Prestwick accommodation through the Book Now buttons on our website. Booking direct gives you our best available direct rate. The lead booker must be at least 18 and must stay at the property unless we have agreed otherwise in writing before arrival. Bookings made for someone else require our prior written approval, and guests under 18 must be accompanied by a responsible adult. If you’re looking for a longer stay, business accommodation or contractor accommodation in Ayr or Prestwick, contact Lisbeth for a tailored quote.

What time is check-in and check-out?

Check-in is between 3pm and 10pm, unless another arrival time has been agreed with us in advance. Standard check-out is by 10am.

Can I request an early check-in or late check-out?

Yes, you’re welcome to ask. It depends on the bookings and changeovers around your stay, so we can’t always guarantee it in advance. Contact Lisbeth and we’ll let you know what is possible.

Is there a minimum stay?

Minimum stays can vary by property and date. The live booking system will show the minimum stay for the dates you select.

Do you offer longer stays or contractor accommodation in Ayr?

Yes. Our serviced accommodation in Ayr and Prestwick is popular for business travel, contractors, relocations and longer stays. Contact Lisbeth directly with your dates, number of guests and requirements and we can provide a tailored quote.

Is it better to book your Ayr accommodation direct?

Yes. Booking your Ayr or Prestwick accommodation directly with Ayr Holiday Apartments gives you our best available direct rate, and you’ll deal directly with Lisbeth before and during your stay.

When do I pay and what is the cancellation policy?

Payment and cancellation terms depend on how and where you book. The terms that apply to your reservation will be shown when you book and in your booking confirmation. If you are unsure, contact Lisbeth before booking and we’ll be happy to explain them.

Can you provide an invoice or VAT receipt?

Yes. If you need an invoice or VAT receipt for a business or contractor stay, please ask and we can provide one.

At the properties

How do I access the property and collect the keys?

Full self-check-in and access instructions are sent to you before arrival. For security, key and access details are not published on the website.

Can I arrange a mid-stay clean?

For longer stays, additional cleaning can be arranged. Please contact Lisbeth to discuss what you need and any applicable charge.

How do I contact you if I need help during my stay?

Please contact Lisbeth using the contact details provided with your booking. If something isn’t right, let us know as soon as possible so we have the opportunity to help.

Is parking available?

Yes, our accommodation offers convenient free parking. Full parking and arrival information is provided with your booking.

Is Wi-Fi included?

Yes. Fast Wi-Fi is included for guests.

Do you allow dogs?

Dog-friendly stays are available. Please check the individual property details or contact Lisbeth before booking so we can make sure the property is suitable for you and your dog.

Are the properties non-smoking?

Yes. Smoking is not permitted inside our properties.

Are parties or events allowed?

No. Our properties are not suitable for parties or events, and we ask guests to be considerate of our neighbours.

What happens if I have a problem during my stay?

Please contact Lisbeth as soon as you notice a problem. We would much rather know during your stay so we have the opportunity to help and put things right.

Location & choosing a property

Where is your Ayr and Prestwick accommodation?

Our self-catering apartments in Ayr are centrally located around historic Wellington Square, close to Ayr beach, the town centre, restaurants and local attractions. Links Cottage is in Prestwick, close to Prestwick beach, golf courses and the town centre.

Which property is best for me?

We offer comfortable one- and two-bedroom self-catering accommodation in Ayr and Prestwick for leisure breaks, business travel and longer stays. Have a look through the individual property pages, or contact Lisbeth with your dates and number of guests and I’ll happily help you choose.

Still have a question?

Just get in touch. You’ll be speaking to Lisbeth directly, and I’ll be happy to help with your stay in Ayr or Prestwick.